Privacy Policy

1. Information We Collect

• Contact & enquiry details you submit through our contact form or WhatsApp — your name, email, phone number, and message.
• Booking details when you register for a workshop — name, contact information, organisation, and the workshop selected.
• Usage data collected automatically — pages visited, device and browser type, and approximate location, via cookies and analytics tools.

2. How We Use Your Information

• To respond to your enquiries and provide the training services you request.
• To process and confirm workshop bookings and issue certificates of completion.
• To improve our website, content, and services.
• To send you information about workshops or offers, where you have agreed to receive it. You can opt out at any time.

3. Third-Party Services

We rely on trusted third parties to operate the site. These may process limited data on our behalf:

• Formspree — delivery of contact-form submissions.
• Google Analytics & Meta Pixel — anonymous usage statistics and advertising measurement.
• Cloudinary — hosting of images displayed on the site.
• Payment providers (e.g. InstaPay) — where you choose to pay for a workshop. We do not store your full payment-card details.

4. Cookies

We use cookies and similar technologies for analytics and to improve your experience. You can control cookies through your browser settings; disabling them may affect some features of the site.

5. Data Retention & Security

We keep your personal data only as long as needed for the purposes above or as required by law, and we apply reasonable technical and organisational measures to protect it.

6. Your Rights

You may request access to, correction of, or deletion of your personal data, and you may object to certain processing. To exercise these rights, contact us using the details below.

7. Contact Us

For any privacy questions or requests, email contact@zemamacademy.com.